it-service-contract-secrets-for-getting-more-repeat-clients-and-recurring-service-revenue

Friday, February 12, 2010

New YouTube Video on PC Repair Job Secrets

Are you tired of dead-end, thankless, revolving door PC repair jobs?
The one-shot deal is for amateurs. Professional insist on working with long-term clients.

Think like a business-owner and send surveys out to your prospects to build long-term client relationships.

This brief YouTube video presents tips that help you use each PC repair job as a stepping-stone to long-term clients.

Labels:

Wednesday, October 28, 2009

Becoming an IT Consultant? Ask Your Prospects These 4 Key Questions

One of the most important parts of becoming an IT consultant is making sure you know which type of small business clients you want to attract.

How can you find the prospective clients that will most benefit from your services long-term?

Look for companies that are big enough to need your services on a regular basis. So these potential clients are candidates for signing on-going service contracts, that bring you the steady revenue that will be the foundation of your business. Doing this successfully, as you are becoming an IT consultant, means you absolutely need to know the major qualifying questions inside out and backwards, like the back of your hand.

  1. Geographically Desirable? Because most small business clients need a lot of hand-holding, potential clients need to be located nearby to you. Look for prospects located within a 30 - 60-minute drive from your location. If you live in a large urban area, for example, your service area may shrink considerably, as there will be a high concentration of viable prospects very nearby. Also think about proximity as you attend networking events and develop your marketing campaigns.
  2. Big Enough, But Not Too Big? Think Goldilocks: not too big, not too small. As you are becoming an IT consultant, target clients that have 10-75 workstations. At this size, the prospect is big enough to need a real, dedicated server … but not so big that the prospect needs a full-time, in-house IT department. Another way to think about this is that the prospect will likely have $1 million - $10 million in annual sales, or your local currency equivalent. Know this type of information about your potential clients, so you can develop much more powerful, affordable, and cost-effective marketing strategies.
  3. A Platform You Can Support? Before you get too far into the sales process, be sure to properly qualify prospective clients based on their installed platform of OS's and NOS's. For example, if your specialty is Windows-family OS's/NOS's and a prospect is 100% standardized on Mac's, you should refer that prospect elsewhere.
  4. Serious About IT? If you come across a small business prospect for your IT consulting business that doesn’t have a dedicated server, because they're messing around with peer-to-peer ad-hoc networking, you probably want to run the other way. Before you spend too much time on a potential client, make sure the prospective client is really ready for your solutions.

In this short article, we talked about 4 simple, but very powerful qualifying criteria for prospective clients. By consistently asking these questions, you can more proactively manage the selling process and utilize your limited time more effectively. Learn more about becoming an IT consultant and attracting steady, high-paying clients now at http://www.BecomingAnITConsultant.com

Copyright (C) BecomingAnITConsultant.com All Rights Reserved.

Labels:

Tuesday, October 20, 2009

Computer Consulting Kit Home Study Course Preview Webinar

Learn how you can get more of the best, steady, high-paying small business clients in your local area. This free live preview event is exclusively for those who are not currently owners of the Computer Consulting Kit™ Home Study Course. As no recording will be made available, this event is only available live. Registration is limited to the first 100, first-come, first-served.

Sign-up now so you don’t miss out!


Title:
Computer Consulting Kit™ Home Study Course Preview Webinar

Date:
Tuesday, October 20, 2009

Time:
8:00 PM - 9:30 PM EDT

After registering you will receive a confirmation email containing information about joining the Webinar.

System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista

Macintosh®-based attendees
Required: Mac OS® X 10.4 (Tiger®) or newer

Space is limited.
Reserve your Webinar seat now at:
https://www1.gotomeeting.com/register/239429297

Labels: ,

Wednesday, July 08, 2009

Open a Computer Repair Shop with the Right Priorities

If you are planning to open a computer repair shop, you need to remember that “slow and steady wins the race.”

When it comes to starting a repair shop, you can’t just go in there with guns blazing on Day 1 of business and expect to get instant clients just by being aggressive and talking about how great your services are.

What can you do to build trust among your customers and really get your business started on solid footing as you open a computer repair shop?

Remember Computer Repair Marketing is a Systematic Process.

Maybe you feel like you’re doing everything right when it comes to marketing your repair company. You’ve joined some organizations, gone to some networking meetings, met some non-competing business owners in the IT field, and have been giving out your business cards everywhere … but you’re still not getting any response.

What’s the problem? Likely, you haven’t given your efforts enough time to produce results. Merely joining an organization is not enough to get people through the doors of your shop. However, if you have been active with your marketing activities for six months and still nothing is happening, you probably need to try another organization and some other marketing approaches.

Your Computer Repair Shop is Built on Personal Relationships.

As you open a computer repair shop, take everything slowly with new customers and let relationships evolve naturally. You usually can’t expect to go to one or two meetings and make a $25,000 sale. And if you do seem to have that beginner's luck, go right out and buy a lottery ticket because the odds are just about the same. Sometimes an unexpected client project windfall will come up and literally land in your lap because your timing is perfect, but most of the time you really need to work on building the essential “know, like and trust” of personal relationships.

If you have a warm personality and are friendly and charismatic, you will be able to build great personal relationships. Working in computer repair means working with people; you can’t be a loner, or hide in the back room and expect to do well when you open a computer repair shop.

Also, remember that with personal relationships, first impressions are really important. You need to build a rapport with the people you meet by dressing professionally and working on building your business chemistry. Make sure to also send business their way if you find someone that needs their services.

In this short article, we talked about 2 ways to ramp up your computer repair marketing and customer relationships as you set the stage for a new business. Learn more about how to open a computer repair shop that will attract steady, high-paying clients now at the attached link.

Copyright (C) OpenAComputerRepairShop.com All Rights Reserved

Labels:

Sunday, June 28, 2009

Computer Repair Contracts that Keep You Profitable

If you are trying to set up profitable computer repair contracts for your small business clients, you might have some questions about their real benefits, or at least how to clearly explain these benefits to non-technical small business decision makers.

Many small business technology providers choose not to use on-going agreements and build their business around customers that have short-term needs or need immediate emergency services. If you fall into this category, you need to start thinking about your business realistically and planning long term. Unless you intend to spend a lot of time and money on aggressive marketing tactics or hire a huge number of employees to handle thousands of clients every year, you’re just not going to build sustainable revenue. You need to be prepared to build a solid foundation for your business, and this means focusing on long-term, sophisticated repair and support needs that will require you to enter into on-going relationships with clients that will pay you predictably a certain amount of service revenue each and every month.

Consider the following 3 points when building a solid foundation for your business on computer repair contracts.


1. Computer Repair Contracts Are Essential to Your Business. On-going agreements formalize your working arrangement with clients and provide your company with very highly profitable recurring consulting revenue. This is nothing like the commodity-oriented managed services business that puts you into a low-margin "box-pusher" mentality. Repair agreements contribute to your longevity in a way that no number of quick fixes or short-term solutions can, because they represent your commitment to cater to the real long-term needs of your small business clients … and most importantly, your clients’ commitment to pay you regularly for your expertise and high-end premium services.

2. The Customer is Not Always Right. Just because a large potential client wants to have his/her attorney rewrite your entire agreement doesn’t mean you should go along with it. If you have done a really good job of building a relationship with each client, you will not likely run into this situation. Start out each new customer on some kind of mutual proving ground project to make sure the relationship will work before you present the idea of your computer repair contracts. And there will be a certain amount of faith and good will build up between the key people in your company and the key people in your client’s business. Most of the time, the only reason a client will ask for a contract revision is because he/she senses weakness and the opportunity to take advantage of the situation. Of course if you focus on the legal niche, it often becomes a matter of price and ego for your customers to bully-you into adopting their one-side contract mentality. So unless your clients are power-hungry attorneys, just follow a set, step-by-step sequence for engaging with new customers and clients, and the issue of a client that wants and demands a total rewrite will usually be a moot point.

3. Be Prepared. You need to have your entire computer repair contracts package planned out and ready to go, because you never know when a new customer or client will be ready to sign. Delaying for a few weeks will not only kill your credibility, but it will also potentially make you miss a valuable opportunity to strike while the iron’s hot.

In this article, we detailed some important points about building a plan for long-term agreements with clients. Learn more about how to build compelling, mutually-beneficial, highly-profitable computer repair contracts that will attract steady, high-paying clients now at the attached link.

Copyright (C) ComputerRepairContract.com All Rights Reserved

Labels:

Thursday, June 18, 2009

Printer Service Business Tips for Service Company Owners

Does your company provide printer service to small businesses?

And if so, would you like to build a recurring service stream from more long-term clients, rather than constantly chasing down one-shot-deal customers?

Many owners of printer service companies cringe when they think about the complexities of setting up payment policies, terms and credit/collections. However, it doesn’t have to be difficult. Just make sure you take into account your own unique business model and the types of clients you serve when you are determining how to set up important items like credit and payment plans.

The following 3 pieces of advice will help you establish sound printer service payment terms.

1. Seek Help from Your Accountant to Set Up Credit Policies. Your accountant will be in a great position to help you set up a system to evaluate completed credit applications and credit reference letters. Make sure you have credit policies in place so you can safely extend credit to your clients and ensure that you get paid. In addition, be sure to discuss how you’ll arrive at, monitor and enforce established credit limits with your important clients. Writing off debt can be extremely painful, both financially and psychologically. So you really need to spend serious time discussing important credit issues with your accountant and setting up procedures and controls. Because credit and collections can also cross over into legal issues, you should also consult with your attorney before finalizing procedures.

2. Know How You Will Get Paid. Regardless of how you set up and communicate your payment policies for long-term printer service contracts, you must have a firm grasp on how you will get paid by your clients. Those in the computer business are literally all over the map when it comes to payment terms, credit policies and billing procedures. Some insist on cash-on-delivery (COD). Others trust their gut feel or a handshake and just assume all the financial risk. You need to have a really good plan for ensuring you get paid ... or you’re not going to last long.

3. Explain Your Payment Terms and Retainer Deposits. You’ll do fairly well with printer service contracts if you explain your payment terms and require up-front retainer deposits. Attach firm due dates to payments and make sure your clients understand that your policies and expectations are not just suggestions. Don’t even think about granting any substantial amount of credit to a client without first securing and processing a completed credit application. Your payment policies and retainer deposits need to be worked clearly into your contracts and discussed before you agree to work with any client.

In this brief article, we presented 3 tips to help you establish payment policies with your clients so you ensure you get paid on time and in full. Learn more ways to improve each printer service contract and attract great, steady, high-paying clients now at the attached link.

Copyright (C) PrinterServiceContracts.com All Rights Reserved

Labels:

Saturday, June 13, 2009

PC Repair Price Best Practices for Those Billing By-the-Hour

Are you trying to set a fair PC repair price that will also bring you enough revenue and profitability to grow and sustain your business?

PC repair prices vary from business to business, as there are a lot of different fee structure options. One popular choice is to use billable hours, sometimes called time and materials, to estimate and quantify your time spent servicing clients.

As you develop a more long-term relationship with your clients, you will definitely want to get their commitment to on-going services through a PC repair service contract, as this will ensure you get on-going, steady revenue for your business. And for your clients, they'll have peace of mind knowing that you'll be there to take care of both their urgent and ongoing PC repair and other IT-related needs.

But as you are starting out and doing initial projects to gain trust and establish a good working relationship, setting a sustainable, profitable precedent for your PC repair price and billable hours is important.

Consider these 4 tips and best practices to make sure that you select a PC repair price structure that's a mutually win-win for both your company and your clients.

1. Understand Billable Hours and Hourly Billing. Your PC repair price can be based on a variety of fee-structure options. If you decide to use billable hours, you need to do your homework. You need to ensure that clients find your rates fair, but also that you can sustain your business profitably on the rates you set. The basic concept behind billable hours is that you set an hourly rate for your work. When the project is completed, you get paid for the number of hours you spent on the project. This often works well for consultants because it abides by the philosophy that time is money (which it most definitely is in the PC repair business), and it helps ensure those that use this structure are compensated for their time. From your perspective, it's important to note that billing by-the-hour, again often referred to as time and materials, is by far and away the most popular option for most PC repair businesses with diverse client lists.

2. Know How to Start a Project Using Billable Hours. The most important tip to remember when you estimate a PC repair price to your clients is to be upfront about all costs. There should be no surprises. Before work begins, plan carefully and provide a written estimate calculating the amount per hour that will be charged. Also make sure you include a fair projection of the number of hours you will need to finish the project and be very clear. For instance, you could say, “Client agrees to pay $100 per hour for 6 hours of work.”

3. Be Prepared if the Project Goes Over Budget. Often a project is bigger or more time consuming than you originally expected. Before beginning work, you need to address this contingency in the written estimate and include it in your PC repair price estimate. A clause can be added that the client must approve additional hours. This is often called a “change order” and is critical to ensuring that you get paid appropriately for the time you spend.... especially if the client introduces additional requirements after the original PC repair price is quoted. When working on long-term projects, make sure you keep your client informed of your progress with a regular detailed report of any additional costs or schedule changes. This will help you build solid relationships and decrease the chances of disputes over fees.

4. Track Your Hours Well. Before you set a PC repair price in stone for a project, discuss all details with each client. Will you be charging for travel time, documenting time, research time and phone time? And regardless of which software or service you use to keep track of your billable hours, you need to keep careful track of your hours expended and make sure that you are taking into account all possible time and financial costs.

In this short article, you were introduced to how to manage a pricing structure based on billable hours. Learn more about setting a PC repair price structure that will be mutually beneficial for both your clients and you now at the attached link.

Copyright (C) PCRepairPriceSecrets.com All Rights Reserved

Labels:

Thursday, June 11, 2009

Computer Repair Employment Ain't What IT Used to Be

If you want steady computer repair employment, you need to understand that the game has changed in a big-time way.

Let's face it. Computer repair employment ain't what it used to be. This isn't 1999 or 1989 or 1985. And unless you have access to Marty McFly's DeLorean time machine and its cultural-icon flux capacitor, it's time to face reality.

Don't put your career in the hands of someone else. Take control of your own future. What's one of the best ways to do this? Take your hard-earned computer repair skills and build your own computer repair business around the needs of local small business clients.

Because unless you’re ready to really go head-to-head with computer repair giants, you need to build relationships with clients that will need you for on-going computer repair services and all of their other IT-related needs. This means you really have to get to the heart of their biggest business problems and IT needs.

If you want to build a strong enough business, so you never have to worry about computer repair employment ever again, consider the following 4 tips that help you learn about your clients' true needs.

1. Ask Clients about Their Top 3 Business and IT Problems. When you first meet with prospects, you need to get them talking about their top 3 business and IT problems. You might learn that the problems your prospects have are not the ones your business can solve. In this case, you will know immediately you are barking up the wrong tree and need to move onto better opportunities. The key point is to get your prospects talking.

2. Ask about Your Prospective Clients’ Preferences. You need to get prospects talking about what they like and dislike about past computer repair they’ve received. This process can give you a lot of clues about what they ARE seeking. Remember, most non-technical small business owners and managers have very little experience in computer repair employment-related issues. So you'll really need to take charge of the discussion if you want it to be a productive dialogue.

3. Find Out if There is an Emergency. When you first talk to prospects, you also need to make sure you find out if they have an emergency that has to be addressed in the next 24-72 hours. Or they might just be looking for something like an IT audit, site survey or technology assessment, but you have to find out in the first meeting.

4. Bring Your Prospects to the Next Step. You need to move your prospects from non-paying prospects to paying customers and clients. In order to do this, you have to make sure you don’t let them pick your brain too much in the first meeting. You need to get them to write a check to your company sooner rather than later, so you can make the most out of each prospect and not just provide a free advice session. If you don't take charge, it's almost like pro-bono computer repair employment. Make sure you have something ready to offer prospects that allows them to get started with you right away in a relatively low-risk setting for both parties. That's what a proving ground project is all about. If you want to be really prepared, you can bring blank forms with you so you are ready for them to sign on for your initial proving ground project at the end of the meeting.

In this article, we talked about 4 tips to help you build a profitable and sustainable computer repair business around the unique needs of local small business clients. Learn more about how to avoid dead-end computer repair employment by building a business with great, steady, high-paying clients now at the attached link.

Copyright (C) ComputerRepairEmployment.com All Rights Reserved

Labels:

Sunday, June 07, 2009

How to Start a Computer Repair Shop

Many that are trying to learn how to start a computer repair shop wonder, “How can I do this when the economy has been so tough?”

Even before the recent economic downturn, the rules of computer repair and technology businesses have changed dramatically. It’s not enough to be a highly-talented repair person or technology expert anymore. You have to be on the lookout for new client business opportunities all the time.

Those starting computer repair shops face not only a tough economic client, but also a highly-challenging business environment. If you are trying to figure out how to start a computer repair shop, you do need to know that it’s going to be tougher for you to find new clients, but certainly not impossible. The flip side, the economic turmoil has also created a lot of new opportunities that didn't exist as recently as 12 months ago.

Finding new customers needs to be one of your top priorities, so you can not only survive, but thrive. You will need to stand apart from your local competition and constantly plant the seeds for future business development activities.

To help you organize your lead generation activities, use the following 5 field-tested, proven low-cost, high-impact tactics for starting a computer repair shop.

1. Think about Word-of-Mouth Referrals. In order to help you as you learn how to start a computer repair shop, you need to know how to get more word-of-mouth referrals. Think about how you will stay in touch with your existing contacts and get back in touch with those that have lapsed over months and even years. For a retail store-front computer repair shop, this almost screams for the idea of planning a super-cool, high-excitement launch reception or open-house event.

2. Uncover All Service Revenue Opportunities. Chances to grow service revenue for your computer repair shop surround you every day. You have to learn to look for networking opportunities and methods to help you provide better and better solutions to your valued clients everywhere you go. You should always be on the lookout for new clients and partners, and be proactive about building relationships... especially with those small businesses that need IT service on a regular, scheduled basis.

3. Make Your Marketing Materials More Response-Driven. As you're figuring out how to start a computer repair shop in difficult economic times, you need to prepare marketing materials that can dramatically boost the number of prospects you convert into lucrative clients. Focus on low-cost opportunities to attract ideal clients that will build long-term relationships with your firm. Work on creating a very strong brand and logo that communicates your unique solutions and for whom you provide these solutions. Then put together a Web site and business card that supports your overall business plan. Remember it's the problem-solving that clients pay the big bucks for, not the break-fix repairs, technical features, or IT buzzwords.

4. Learn How to Make Great Sales Calls. You need to make sure you avoid making common mistakes in sales calls as you think about how to start a computer repair shop. Avoid dwelling on the price of your services when you are talking about your solutions to clients and always outline the unique benefits you provide. This will put you on the right path to presenting yourself professionally and truly communicating the strength of your complete business solutions.

5. Always Remember Customer Service. You can really leave your competitors in the dust if you are mindful of providing great customer service. When you really show you care about your clients and helping them grow their businesses, you will gain their trust and loyalty and build the lifetime relationships that will bring you steady, on-going revenue for your new computer repair shop.

In this article, we talked about 5 concepts you need to grasp as you build your new computer repair shop. Learn more about how to start a computer repair shop with the best steady, high-paying clients now at the attached link.

Copyright (C) HowToStartAComputerRepairShop.com All Rights Reserved

Labels:

Tuesday, May 26, 2009

Computer Repair Business Opportunity that Gets You More Great Clients

Many that look for a computer repair business opportunity spend most of their time and energy thinking about the technology side and give relatively little thought to how they'll get paying customers and clients.

While computer repair certainly is an IT-intensive business, ultimately it's quality and quantity of your marketing campaigns and relationship-building that will be a much better predictor of your success in pursuing a computer repair business opportunity.

When it comes to building these long-term relationships, getting involved in local business-related organizations can be one of the most cost-effective ways to consistently generate very highly-qualified prospective clients.

By getting involved in organizations such as your local Chamber of Commerce or Rotary Club or even an IT Professionals User Group, you can meet people with common interests in a very personalized setting. These contacts can be great future partners or clients of your company. As you meet people through organizations, you will start to develop personal relationships that will be the very foundation of your business. When you join organizations and attend regularly, you can show people that you are dependable, trustworthy and worthy of their consideration.

The following three tips can help you make the most out of any computer repair business opportunity when you network through organizations.

1. Think about Trust. People look for computer repair professionals in the same way they look for good dentists, internists, attorneys or accountants. Yes, some people will go to the phone book for these highly-professional services or look in coupon packs or billboards. But most will find their trusted business advisors through referrals and other very personalized methods. The reason for this is because when people are looking for services involved with their personal health, personal well being or their businesses, personal word-of-mouth referrals carry a lot of weight. When it comes to computer repair services, business owners want to make sure they find someone that can be trusted 100% with their most important technology and business assets.

2. Become Well Known in Your Community. One of the best ways for you to seize every possible computer repair business opportunity is to reach important decision makers earlier on in the sales cycle, before they're even looking for a business like yours. To train key movers and shakers to know that your company is the only one to call, you need to raise your personal and business profile in your local community within your target market. There are a couple of ways you can do that, but you have to have a mature enough outlook to understand delayed gratification. Networking through organizations is one of these strategies and can make or break the success of any kind of computer repair firm. And networking is all about relationships. Even though you are in the technology business, you are really in the people business. So focus on your interpersonal skills and building trust.

3. Get More Personal Recommendations. You need to think about personal recommendations as you network through organizations and tap into every possible computer repair business opportunity. In order to get personal recommendations, you have to know more people who are either in a position to hire you and/or recommend you to others who can hire you. Plain and simple. Join organizations and attend events on a regular basis. It's not rocket science and it's not something that will break your budget. $100-$250/mo can go a very long way. You don’t have to go to every single breakfast, networking luncheon or business after-hours function under the sun. But you do have to go to key functions and really meet and get to know a lot of people. If you really participate in organizations, over time you will get very good at identifying the kinds of people that are best at leading you to great client opportunities.

In this article we talked about 3 ways to network through organizations, to grow your computer repair business. Learn more proven tips on pursuing the right kind of computer repair business opportunity and attracting great, steady, high-paying clients now at the attached link.

Copyright (C) ComputerRepairBusinessOpp.com All Rights Reserved

Labels:

Wednesday, May 13, 2009

IT Support Contracts Build a Stronger Business

Does your small business IT company offer IT support contracts?

Some small business IT professionals question the power of IT support contracts and whether they will really help them build a solid business. The truth is, as a small firm, you can’t afford to just rely on unpredictable pay-as-you-go customers that will only call you once in a blue moon. You need some sort of recurring service revenue and a guarantee that you will have a very specific amount of money coming in each and every month.

Otherwise, you will find yourself treading water and potentially hitting a dead end while trying to build your business before you really even get started. You need to build solid relationships with on-going, steady, high-paying small business clients that have signed IT support contracts and made a promise to work with you long term.

The following 3 tips can help you understand why on-going agreements are essential to building a solid IT consulting business and having fulfilling, mutually-beneficial relationships with your clients.

1. IT Support Contracts Are Mandatory for Building a Strong Business. Support contract agreements are an essential part of small business IT consulting. These agreements formalize the consultant/client working arrangement and provide your consulting firm with very highly-profitable recurring revenue that can keep you in business for many years.

2. Don’t Rewrite Your Offerings for High-Maintenance Prospects, Customers and Clients. You can’t be at the mercy of your clients’ every whim if you want to be perceived as a real, professional, necessary part of their business and IT plans. If you’ve followed a steady sales process and let your relationships with prospects, customers and clients evolve, you will use a very calculated sequence that will help build faith and goodwill between the key people in your company and the key people at your clients’ companies. If a client asks you to completely revise your support contract agreement the client probably sees a weakness or is trying to take advantage of the situation. Imagine if a client of an IT giant like Microsoft or Apple asked one of these companies to rewrite its standard contract just to accommodate him/her. You should see the essential details and terms of your IT support contracts as standard and non-negotiable, just like the details of the contracts of companies much larger than yours. If you are following the same sales sequence with each client and letting relationships evolve, a scenario where a qualified, lucrative client asks for significant changes in your basic contract will not usually arise.

3. Don’t Neglect Your Proving Ground Project. Your proving ground project is an essential part of the sales cycle, and you can’t forget about it as you build relationships with your prospects, customers and clients. You will have a very difficult time selling IT support contracts to small business owners that have never done any work with your company. You need to turn prospects into paying customers by getting them to agree to pay you for an initial small project to make sure you will work well together long term. This way, you and your new customers get to take your relationship out for a test-drive with a very nominal project commitment before you commit to each other for the long haul. Your proving ground project is an opportunity to find out whether or not you and a customer will be a good match for on-going work.

In this article, we went over 3 tips to help you understand the power of building your business around on-going IT support contracts. Learn more about designing IT support contracts that will get you great, steady, high-paying clients now at the attached link.

Copyright (C) ITSupportContractSecrets.com All Rights Reserved

Labels:

Saturday, April 18, 2009

Computer Business Ideas for Getting More Steady, High-Paying Clients

Are you trying to come up with computer business ideas that will get you the stable revenue you need to survive, even in challenging economic times?

Many new and inexperienced computer business owners spend most of their time and energy chasing down one-shot-deal customers and keeping their fingers crossed that these clients will call them again in a few months or a few years. If you are relying on this same business model (or lack thereof!), you are headed down a dead-end street.

You can’t build a successful computer business around the needs and wants of one-shot deal customers. First of all, it is just not financially viable to spend all that time and money acquiring customers for one-shot deal transactions. But secondly, you are going to drive yourself crazy waiting for the phone to ring and constantly find yourself scrambling to make ends meet. The answer to your problems is to get steady, high-paying clients on lucrative annual service agreements.

Consider the following 3 computer business ideas about why service agreements are the way to go if you want a more stable, predictable, profitable client base and business.

1. Annual Service Agreements Give Your Business Stability. When you scrap the one-shot deal, short-sighted computer business ideas and pursue more lucrative annual service agreement clients, you give your business the recurring revenue, stability and predictability that it so desperately needs. Annual service agreements are also vital prerequisites to have in place when contemplating major expansion, such as hiring new staff or opening up a new office.

2. Service Agreements Help You Plan an Exit Strategy. You might think the beginning of the life of your new business is not the time to plan its end. But there is no more perfect time! If you ever want to be able to sell your computer business -- for example, if you move, get bored, get burnt out, or get disabled -- the list of your clients on annual service agreements become one of your company’s few tangible assets. Of course, the overall valuation of your company is best left to an expert, such as your trusted accountant. So make sure you do this as you start to set up your service agreement program and business plans.

3. Understand the Math Behind Service Agreement Clients. As an example, if your company has been averaging $200,000 in pure consulting revenue over the last three years and ¾ of that ($150,000) is locked in on annual service agreements, this is a pretty nice asset for someone looking to acquire at a multiple of your overall gross service revenue. As you consider other computer business ideas besides those based on on-going service agreements, think of the flip side of this concept: how much will a competitor pay to purchase a list of one-shot deal customers that only call once in a while? Even if your company has some decent revenue track record, without annual service agreements, you don’t have that $12,500 head-start on revenue each month ($150,000/year divided by 12 months). When you don’t have annual service agreements, you will be literally starting from scratch every single month.

At the end of the day, or the end of your interest in owning your own business, your list of service agreement clients becomes a very valuable, tangible asset and one that should be continually cultivated and strengthened.

With all the compelling evidence in support of service agreements, why would you possibly consider computer business ideas rooted in other concepts?

In this short article, we talked about 3 reasons why you should build your computer business around the needs of your clients on service agreements. Learn more proven computer business ideas that can help you get great, steady, high-paying clients now at the attached link.

Copyright (C) ComputerBusinessIdea.com All Rights Reserved

Labels:

Wednesday, April 15, 2009

PC Repair Price List Tips for Designing Your Rate Card

Are you having trouble figuring out how to present your PC repair price list?

As someone working in PC repair, your best bet is to make sure you’re not setting yourself up as the source for “low, low prices” on repairs and related services. Why? Because you will only attract customers that are looking for rock-bottom prices right now and will leave you as soon as something cheaper comes along.

Instead, focus on small business clients that need on-going support. This will help you attract more steady, high-paying clients that are looking for higher-end, long-term solutions, rather than what appears to be the cheapest price. And your best bet for presenting an organized PC repair price list to your potential clients is to design an effective, high-compelling rate card.

The following 3 tips can help you set up your rate card so you can communicate your solutions and prices clearly to your new customers.

1. Know that Every PC Repair Specialist Struggles with the Task of Setting Prices. Many new computer repair specialists have trouble figuring out what they should charge clients. Many perceive presenting a PC repair price list as a big, hidden mystery of running a business. However, it is entirely possible to set rates for your services so that they will not only bring you a stable source of service revenue, but also help you build satisfying, mutually-beneficial client relationships.

2. Understand the Factors that Help You Decide on Prices. There are a number of factors, depending on your skill set and local marketplace competition, that can help you decide what to charge your PC repair clients. Make sure that you do your homework before you decide on a set PC repair price list. For example, be sure to Investigate what other equally-qualified professionals and firms in your area are charging, the demand for your services, as well as your own cost of doing business and monthly overhead.

3. Decide What the Goal(s) of Your Rate Card Should Be. A properly-designed rate card accomplishes many objectives that are critical to your PC repair business: it sets the tone for your level of professionalism; it fully discloses and clearly communicates your prices and shows how they are a critical investment; it ensures you are fairly compensated for after-hours and emergency repairs; it allows you to bill more for highly-skilled work; and it reinforces the value proposition of your on-going agreements with long-term clients. Some of these goals and objectives may be more important to you than others. But before you decide on your price list, be sure to think about what matters most to you and your business.

Establishing and presenting a PC repair price list doesn’t have to be a complicated process if you plan carefully and know the factors that go into setting rates.

In this short article, we introduced 3 considerations for establishing and presenting a strong PC repair price list. Learn more about how you can get great, steady, high-paying clients signed onto your PC repair price list now at the attached link.

Copyright (C) PCRepairPriceSecrets.com All Rights Reserved

Labels:

Thursday, April 02, 2009

How to Become a IT Consultant and Attract Great Clients

Are you trying to figure out how to become a IT consultant, but you’re not at all sure where to start?

Before you run out to chat up every friend, family member and former colleague or print out fliers and take out ads in your local phone book, think carefully about who you want as clients. You also need to get ready for a lot of hard work pounding the pavement and honing your people skills.

Becoming a IT consultant can be very rewarding, but it’s not necessarily easy. You aren’t going to get your clients handed to you on a silver platter, no matter what your business model is or where you are located. Of course if you have several hundred thousand dollars or more in working capital, you could buy an existing IT consulting business. But there'd be no guarantees that you'd be as successful as the previous owner. And that option just simply isn't practical for 99.99% of those reading this article.

You also aren’t going to immediately attract great clients just because you have a real way with technology, or a deep roster of close friends that know, like and trust you.

The following 4 pieces of advice can help you understand why you need to engage in targeted marketing activities if you really want to learn how to become a IT consultant, attract great clients, and build a solid business.

1. Don't Get Complacent About Building Relationships and Keeping Your Sales Funnel Full. Many new IT consultants make the mistake of assuming that just because they have enough business today, they will have enough tomorrow, next month and next year. This way of thinking can be the death of even the most seemingly thriving IT business. You need to be diligently and regularly meeting new people through networking organizations and targeted marketing activities so you are prepared if one or more of your clients suddenly jumps ship, goes out of business or simply can’t work with you anymore. Make time for marketing activities and follow-ups... now.

2. Don't Rely on Co-Workers, College Buddies, Relatives or other Close Acquaintances. If you want to become a IT consultant, you need to be prepared to meet new people. You can’t rely exclusively on contacts that have taken years, decades or even a lifetime to cultivate as you build your business. While these people can be helpful in the beginning, they will not build a stable foundation for your business. Branch out and focus on continuously building your network of potential clients and partners.

3. When You Don’t Market, You're Threatening Your Company's Survival. Unless you have a never-ending supply of former bosses, former co-workers, college buddies, cousins or other relatives, you will sooner or later have to confront a harsh reality – you to be able to confidently and effectively market to strangers. You need to develop skills that will help you relate to people that don’t know you yet so you can continue to build a network that extends beyond just those that already know you.

4. Know the Great Results of Targeted Marketing. Be very aware of which types of clients will help you succeed at starting your own business. Develop a marketing message that speaks to those that will most need the IT solutions you are providing. When you can do this well, you will find targeted leads that will have the best possible potential of becoming your next, steady high-paying IT consulting clients.

In this article, we discussed 4 tips on how to become a IT consultant. Learn more about how you can attract great, steady, high-paying clients as you become a IT consultant now at the attached link.

Copyright (C), BecomeAnITConsultant.com, All Rights Reserved

Labels:

Get Free Proven Computer Consulting Business Tips

Just fill in the super-short form below to get your Free Computer Consulting Business Tips e-mailed to you within minutes

Your Name:

Your Email Address:

To ensure delivery, please add tips@computerconsultingkit.com to your address book now.

And don't worry. We protect your e-mail privacy always! And although you probably won't want to, you can easily remove yourself at any time.

 

how-to-start-a-computer-consulting-business-6-proven-ways-to-build-your-initial-client-base

Computer Consulting Blog